Anhui Tsinglink has a professional technical support team and perfect after-sales service system, with the purpose of "creating value for customers with quality service", to provide you with "professional, efficient and thoughtful" service.
Provide daily instruction and training for users who have purchased Tsinglink products
If you have any questions, please call the Tsinglink customer Service Center. The consulting content includes Tsinglink product usage, technical solutions, etc. Our goal is to help you create the most suitable solution
* Free version updating； * If the relevant data is defective, the data can be replaced； * If the system breaks down, propose a solution to the problem；* Email support；* Provide telephone technical support services, network remote support, remote online analysis, debugging
If there is any problem with the Tsinglink product you are using, please first contact the Tsinglink technical support engineer or customer service department through email, telephone, remote network support, etc. Our professional service personnel will learn about the product condition and fault performance, and help you make judgment and corresponding solutions. Please cooperate actively; If confirm there is a hardware fault, please send it to the company for repair according to the detailed address provided by the service personnel (the cost of sending it shall be borne by the sender). We will diagnose whether it is free of charge or paid for repair according to the warranty card information and the fault condition. If for paid maintenance, we will follow the maintenance engineer to inform you the standard charges, to begin repair after your confirmation.
Establish a complete user file, record the repair time, fault phenomenon, solution method, name and quantity of replaced parts, version upgrade record, capacity expansion record, etc., and carry out quality tracking. The maintenance record sheet will be kept in the user profile for a long time
Tel: +86 551 62895763
Technical support: firstname.lastname@example.org