True or false alarm needs to be screened
According to the statistics of police department, only 30% of the calls are effective alarms each year. Of course, so many police calls reflect the full trust of citizens to the police, but on the other hand they also bring heavy burden to the command center. Invalid alarms not only waste police energy, they would lead to the true alarm cannot be rapidly and effectively processed.
Emergency processing efficiency needs to be improved
The two problems may be met during the process of call police and alarm disposal: 1. Unable to call the police for mobile phone and wallet loss. 2. Delay of alarm disposal. Citizen cannot provide the specific address or clearly describe the situation, the beat alarm disposal time might miss.
Alone monitoring changes to cloud monitoring
At present, public security consciousness has been greatly improved, multifarious monitoring devices have been installed in shops and enterprises. If these devices are uniformly used, it will avoid the waste of money reinvestment and improve alarm disposal efficiency.
The whole system networking and processing flow are designed according to the business links of police department: call the police, receiving alarm, distribution, scheduling, alarm treatment, etc.
Set alarm points in the place of residential area, road, traffic watch house, enterprise gate sentry, and install HD network camera, audio talkback, alarm button in these alarm points.
Give tips around the alarm points to guard the citizens to call the police in the nearest place.
Citizens can go to the nearest alarm point right the first time to call the police when suffering life or property threats.
Receiving alarm and distribution
The command center allocates the regional alarm points to the jurisdiction of different police duty room. The monitor client in the duty room will pop up alarm place and video after receiving alarm call, and the police will communicate with the person that gives the alarm to confirm the property and type, at last distribute to the relevant departments to solve.
Scheduling and command
The command center administers alarm linkage subsystem and emergency scheduling subsystem.
According to the alarm property, type, incident place and nearby emergency car and police, the command center forms an emergency team with functions of video, group call, and person location. The command center gives alarm treatment orders to the emergency team.
Emergency alarm treatment
The emergency team goes to the incident scene to dispose the alarm after receiving the superior orders.
The command center can see the police position and video in real time and give instructions to the alarm treatment.
Police and citizen integration: Platform supports iCAP/ONVIF/GB28181 protocols, compatible with terminals of multiple manufactures, make use of the civil monitoring in the best possible way, meanwhile, it also can access the superior unit.
Network integration: Make full use of the wired networks and the wireless networks, such as: WIFI, 3G, 4G, etc. Realize the connection between the operator network and the police intranet under the condition of ensuring the safety of network, incorporate the alarm points, policemen, and patrol cars into one system.
Convenient to call the police: Citizens can rapidly find the nearby alarm point to call the police, and the policeman on duty can receive the alarm right the first time.
Effective to receive alarm: The policeman on duty can see the video of alarm point and effectively discriminate the validity of alarm, meanwhile, carry out different alarm treatment scheme according to the actual situation.
High-efficiency alarm treatment: Command center can the first time know the situation and process, establish emergency team, give reasonable instruction, and solve the problem.